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 I certify that I am 18 years or older, accept the terms/conditions and agree that my membership will automatically continue unless I cancel it. Read more
*The sign-up includes a 7 day membership at Radioplanets.com for $1, which can be cancelled. The membership continues as a monthly subscription if it is not cancelled within the first 7 days, cf. the conditions. The membership costs $67, and will be charged in advance on a monthly basis via credit card.
RadioPlanets

RadioPlanets.com - EMG Service ApS - Nyvej 17 B, DK-1851 Frederiksberg C
E-mail: info.ca@RadioPlanets.com - Téléphone +45 88820663 - CVR: 33953569 

Terms & Condition | Privacy Policy

 

Payments options

What is RadioPlanets.com? 
RadioPlanets.com is a VIP club for people who want access to music / radio channels from all over the world. By signing up for RadioPlanets.com, you will often find a welcome gift or a contest attached. Once you are registered with Radioplanets.com you must pay a monthly fee according to renew your VIP membership - This will happens automatically. All paying members of Radioplanets.com have full access to our website which has a comprehensive service regarding international and national radio stations / music channels. As a member of the VIP club at Radioplanets.com, there is no limitation with respect to the number of music channels / radio stations you have access to, or how much you have to listen every month. There are more than 3,000 stations and there are constantly new ones coming.

Is there an age limitation?
At Radioplanets.com, all members must be 18 or older to sign up. This means that people who are under 18 years cannot avail of our services or any of our promotions. Nor can anyone under 18 subscribe and pay with credit card, monthly in advance, as regular members will be demanded to do.

How do I cancel my subscription at Radioplanets.com?
You can always unsubscribe from our VIP club, as long as you follow the conditions you submit to when registering for our services (these can always be found and read at all our campaigns). You can unsubscribe in two ways. Either you can send an email to our customer service, which always respond within two business days, or you can log into your profile and then unsubscribe yourself. We recommend that you login and unsubscribe yourself as it goes way faster, as you do not have to wait up to 48 hours for a response from our support team. If you contact us via email then please use your local email (see the top) or use this support email: info@radioplanets.com. If you send an email to customer support, so be sure to include your member number that you will find in all material coming from us. Alternatively, just give the email address you used for registration.

How Does Radioplanets.com work?
Radioplanets.com is an online music/radio service. As a member, you always have access to our service - the only requirement is Internet access. 1 You sign up through one of our enrolment campaigns. 2 You have access to all the music channels at the same moment you sign up and pay for the trial period - for here you can listen to all the great music available through our page. Radioplanets.com is very easy to use and most people will be able to use the system. Should you, have problems or questions please do not hesitate to contact our customer service. As a member, you also accept that we can send you special offers related to your contract with us or offers we think may be of interest to you.

Why do I need to enter credit card or payment info?
When you join our service (VIP club), you will receive 7 days trial access which costs a small fee - typically from $1 to $10. We draw money directly from your credit card or other payment method you have chosen. If you continue as a subscriber after the 7 days trial period, then we will draw the agreed amount as you signed up for (see the conditions). When money has been drawn from your credit card or other payment method, then you will maintain the access to our service, which is reserved only for our paying members. Radioplandets.com draw money in advance on your credit card or your other chosen payment method at registration, every 30 days.

Is it safe to give card data to Radioplanets.com?
Yes! At Radioplanets.com we have a highly secure payment system. Payments will go through a SSL encrypted connection through the acquirer we use. This means you can safely enter your card data or use other payment methods when you subscribe without being nervous about your information being misused. We keep all your personal data (name, email, etc.) in confidence in our secure system. Your private information will not be shared with any third party. You enter all your information about yourself after your registration. Once you have confirmed your information then we will send you your welcome gift, if there was such a associated with the campaign you signed up through credit card and/ or other payment information entered is not stored by Radioplanets.com. Radioplanets.com has been approved by Adyen to handle payments from private persons.

How do I receive my welcome gift (if there is such one attached to the signup campaign)?
After you have registered, you will receive an email with instructions on how to log in with Radioplanets.com. It can take from 20-180 minutes prior to welcome materials sent - this caused server capacity. All invoices will moreover be able to find at your personal profile when you are logged in. Once you have received your welcome email, you need to log into the site and confirm your information (name, address, email, etc..). You must verify that your information is correct, so that we are confident that we have the correct information and can send your welcome gift to the correct address. This way we avoid sending gifts in vain, and avoid scams.

How much does it cost?
When you join our service, then the trial period costs typically from $1 to $10. The trial period covers 7 days. Once this amount has been paid and information is confirmed, we will send the welcome gift after validation phase, which is also mentioned, in our general terms and conditions (this is typically 10 days). After the trial period of 7 days, then your monthly subscription will automatically start. The subscription is a monthly subscription that costs $67 Per month. The money will automatically be deducted from the credit card or other payment method you chose at registration, monthly in advance. Money will be deducted from the credit card or other payment method you provided at registration. You must not take any further action after signing in with the payment. Only if you get a new credit card, then you should inform us about this or else your account will be closed. Your subscription will automatically stop if money can't be drawn from credit card or other payment method.

Support contact
On our website, you can find help on some issues. Alternatively, you are always welcome to contact our support - we recommend that you send an email to support. You will receive a reply within two business days. Do you have critical issues that cannot wait, you can contact our Customer Support at telephone from Monday to Friday between the hours. 10-16.